Replacements or refunds do not apply if the product has not been installed, erected, asssembled, operated and maintained in accordance with any instructions provided with the product.

If the product has been used in a manner other than for which it was designed, or displayed in an outdoor enviornment where we have not expressly recommended this option or to the extent permitted by relevant legislation.

We expressly exclude any liability for any indirect or consequential loss (including for loss of revenue or loss of use) arising from or in any way relating to the purchase or use of the product.

Returned Goods

All products purchased from us are quality tested.

If it is found that the item you received is faulty, we will exchange. The item needs to be returned within 14 days of purchase, in its original packaging.

Delivery cost is not refundable. Returned goods postage will be paid by the customer.

If we no longer have any more of the product in stock, then a full refund will be provided.

Trade Customers:

Supply ABN number and:-

1.    Purchase a minimum of $1000 value


Supply ABN number and:-

1.    Purchase a minimum of 10 Christmas Trees above 1.52m (5ft) high 

2.    Purchase a minimum of $5000 value 

3.    Purchase a minimum of 10 cartons of wreaths or garlands. 

4.    Intend to sell our products to the general public.